Every shopper question, answered from your store
Conversio AI answers from your products, FAQs and policies, recommends the right items with product cards, and hands the chat to your team when a person is needed.
- Free plan, no card needed
- 7-day trial on paid plans
- Billed through Shopify
Hi! Ask me anything about our products, shipping or returns.
- Shopify-nativeTheme app embed, no code
- Your data onlyCatalog, FAQs and policies
- Shopify BillingOn your regular invoice
- Privacy-readyGDPR webhooks handled
Everything your store chat should do
One assistant for sales and support, set up in minutes and grounded in your own data.
Answers from your catalog
Product, price, sale and stock answers with clickable product cards. It understands requests like “under $30” or “cheapest”, keeps the topic across follow-ups, and never invents products you don't sell.
Human handoff
When a shopper asks for a person, your team replies from the Inbox and the AI steps aside.
Your knowledge, your voice
FAQs, policies and instructions, with the tone and sources you choose.
Learns from the gaps
Questions it couldn't answer collect in one list, one click from an FAQ.
Matches your brand
Pick your colors, title, welcome message and position, and see the chat update live.
Insights and team access
Conversations and trends, plus Owner, Admin and Agent roles for your staff.
Live in three steps
No code and no scripts to paste. Conversio AI runs as a Shopify theme app embed.
- 1
Install and sync
Install from the Shopify App Store. Your products sync automatically and stay up to date.
- 2
Teach and style it
Add FAQs and policies, set the tone, and match the chat to your brand colors.
- 3
Turn it on
Switch on the app embed in your theme. Shoppers get answers instantly; your team handles the rest.
Simple plans, billed through Shopify
1 credit = 1 AI reply. Catalog answers, handoffs and staff replies never use credits.
Free
$0/month
Free forever
Start free- 150 AI replies a month (~30 chats)
- 1 staff seat
- 30-day conversation history
- Not included: Reply to shoppers from the Inbox
- Not included: Daily analytics trends
- Not included: No “Powered by Conversio AI” badge
- Not included: Use your own Gemini key, unmetered
- Recommended
Growth
$19/month
7-day free trialCancel any time
Start 7-day trial- 2,500 AI replies a month (~500 chats)
- 3 staff seats
- 180-day conversation history
- Reply to shoppers from the Inbox
- Daily analytics trends
- No “Powered by Conversio AI” badge
- Not included: Use your own Gemini key, unmetered
Pro
$49/month
7-day free trialCancel any time
Start 7-day trial- 8,000 AI replies a month (~1,600 chats)
- 10 staff seats
- 365-day conversation history
- Reply to shoppers from the Inbox
- Daily analytics trends
- No “Powered by Conversio AI” badge
- Use your own Gemini key, unmetered
Prices in USD. Charges appear on your Shopify invoice; change or cancel plans from the app.
Questions merchants ask
Only from your store: your synced products, the FAQs and knowledge you add, and your instructions. If it can't find an answer, it says so and the question appears under Unanswered.
The chat keeps working. It answers from your catalog and FAQs without AI, and new questions are saved for you. Credits reset on the 1st of each month.
Yes, on Growth and Pro. Staff reply from the Inbox, the AI pauses for that chat, and the reply appears in the shopper's chat window.
Conversio AI handles Shopify's customer data request and erasure webhooks, keeps conversation history only as long as your plan allows, and only reads your products.
Through Shopify. Plans appear on your regular Shopify invoice, paid plans include a 7-day free trial, and you can change or cancel any time.
Give every shopper an answer
Already installed, or trying Conversio AI on a development store? Enter your store address to continue in Shopify admin.